FREE SHIPPING OVER 300 USD
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CUSTOMER SERVICE

Contact Us

help@heights-store.com

10:00AM - 07:00PM Mon - Fri

*Lunch Time 01:00PM - 02:00PM

Close on Sat & Sun

Contact Us

Delivery & Shipping

Payment and Delivery

You can purchase(pay) via PayPal, all the items ship from Seoul, South Korea.
Your shipping cost will auto calculated at your check-out page. We offer free shipping for over USD 300.00 purchase.
The order will be shipped within 1-5 working days.

Delivery terms

The order will be accepted once your payment complete.
Usual delivery period is 1-5 working days from order complete.
For special order-made items, production-period notice will appears on the product page.

Tracking Order

To track your order, you can check the My order Page after log-in.
If you are guest, You can Check the order number, name and password after entering.
You can check all your orders and shipping details here

International shipping Notice

All products of HEIGHTS. are delivery directly from Korea and Using Fedex.
We only ship packages during the business week and do not ship on Saturdays, Sundays or holidays, and We package and ship your order as soon as possible
We provide free shipping for the purchase order over USD300.00
Shipping cost aotumatically appears on your check-out page.

We do ship worldwide, but some location (Part of China, North Korea, Russia and more) can not receive the delivery since our express delivery (FedEx) has diffrent deliver policy for each countries.

Purchase Notice

Please check all the information of item carefully at the product page bofore placing order.
The color might be slightly different due to Screen lighting.
The size might be slightly different due to measuring method.
Please follow notice and washing instruction from product page / care label for each item(s)

Exchange and Refund will not be applied to:

The case that item(s) damaged or contaminated from the original condition.
The case that tag or package damaged from the original condition.
The case that marked as 'No exchange / refund' in the product page.
The case that item is washed or repaired.
When the item is not available to re-sell.
Kind of Paper (Card, Postcard, Book, Poster), Underwear and Swim wear.

Address to return:

HEIGHTS (Returning Goods)
Address : 2F, 16-8, Yanghwa-ro 12-gil, Mapo-gu, Seoul, Republic of Korea
Zip code : 04043
E-mail: help@heights-store.com
Phone: +82.2.3144.0432

Note: To aviod additional custom charge for international return, please clealy mark 'Returning Goods' on the invoice and box.

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